Last updated: October 19, 2026
About this program
2858-2666 Québec Inc., doing business as 1 Clean Air, sends text messages to customers who have opted in, to help them manage their service appointments.
Program name: 1 Clean Air Customer Care Text Messages.
Types of messages
- Appointment confirmations (date, time window and service address)
- Instructions to prepare for your visit
- Technician arrival updates and delay notices
- Rescheduling requests and available time slots
- Links to choose an appointment time, when you ask to book
- Requests for feedback after a completed service
We do not send marketing or promotional messages through this program.
Message frequency
Message frequency varies based on your appointments. You will typically receive up to 4 messages per scheduled service.
How to opt in
You can opt in when you book online at https://1cleanair.ca/get-a-quote-book-online/. At step 2 of the booking form (Contact), check the box next to the consent text below.
This box is optional and unchecked by default: you can book a service without agreeing to receive text messages.
The consent text reads: “I agree to receive customer care text messages from 1 Clean Air (2858-2666 Québec Inc.) at the number provided about my quote, booking and service, including appointment confirmations, scheduling updates and replies to my questions. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent is not a condition of purchase. SMS Terms: https://1cleanair.ca/sms/ Privacy Policy: https://1cleanair.ca/privacy-policy/”
How to opt out
Reply STOP to any message to stop receiving text messages. You will receive one final message confirming that you have been unsubscribed. You can also ask us to remove your number by calling (613) 612-4828.
Help
Reply HELP to any message, call us at (613) 612-4828 or email us at service@1cleanair.ca.
Message and data rates
Message and data rates may apply, depending on your mobile carrier’s plan. Carriers are not liable for delayed or undelivered messages.
Privacy
By opting in, you give your consent directly to 1 Clean Air (2858-2666 Québec Inc.) to receive these text messages. Your consent is not given to, transferred to or shared with any third party.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. For more details, see our Privacy Policy.
